Lead CRM Strategy Expert

Remote, On-site, Hybrid
Praha
Full-time

We make data work for marketing.

At Colours we use data and AI to push forward how companies operate, how they perform, and how they manage the value of their customers. We aren’t just an IT integration firm or a classic consultancy. We help companies to properly manage their customer lifecycle in every stage and increase customer value.

Companies like Groupon, Rohlík, Marks & Spencer, Notino, or the UK iGaming giant Flutter trust our expertise.

Besides that, we prepare our clients for the correct, fast, and effective adoption of AI so it helps them manage their business better and becomes an integral part of their processes and product.

In addition to the Customer Value Growth team, we also have a team of AI architects, data scientists, and analysts. This role sits in the Customer Value Growth team. But on projects, both teams often collaborate.

Who are we looking for? A Lead Consultant👇

We are looking for someone who can deliver our clients’ business needs through innovative, AI-driven marketing thinking. You will work closely with Petr and the Customer Value Growth expert team. You will lead large projects using your marketing skills, client data, and AI models and tools.

You will be:

acting as a solutions architect for our clients, providing guidance and expertise on CRM strategy development and implementation
identifying and analyzing our client's requirements and priorities
co-creating campaign concepts that leverage data, personalization and multi-channel communication to increase efficiency and optimize the customer experience
collaborating on the design and implementation of technical integrations
training clients, inspiring them to think differently so that new tools and opportunities are used correctly
working with CRM platforms - Bloomreach Engagement (Exponea) and others that we implement for our clients.

Your expertise & experience includes 🎓

experience in a similar role including client consultations and ability to communicate with different levels of seniority
expertise in integrating and deploying CRM platforms through configuration, development and integrations with third parties
proficiency in marketing automation solutions
marketing experience in the online/digital world - CRM/CVM, emailing, PPC, social, etc.
previous experience with Bloomreach (Exponea) is a huge bonus
Czech & English at high professional level.

What can you expect with us 👑

flexible working hours and the ability to work remotely
interesting and diverse projects for major clients in the EU, UK & Czechia
an environment without hierarchy and unnecessary processes
permanent employment and contracting job options
wellbeing activities and off site get togethers.

How it works with us ✅

We believe in transparency. If you decide to apply, here's what happens next:

First contact - Submit your CV along with a brief explanation of why this role interests you.
First check in - A short (30-45 min) online call with Šárka, our HR to discuss motivations, mutual expectations, and ideas. This is our chance to introduce ourselves!
Deeper dive - A meeting with Petr where we'll dive deep into the role, your experience, and specialized expertise. We'll likely include a task here to help us better evaluate your potential and approach.
Meet the CEO - another short (30-45min) call with Tomáš to get to know each other.
Offer - If all goes according to plan, we hope to be able to make you THE offer that cannot be refused.