VP of Growth and Revenue

Remote
Praha
Full-time

Are you our next VP of Growth & Revenue?

We are looking for a talented and experienced VP of Growth & Revenue to join our team. Reporting directly to the CEO, you will be instrumental in driving our revenue and profitability targets and enhancing customer satisfaction. You have a strong entrepreneurial spirit, a solid understanding of marketing and sales, a passion for data and UX, and the drive to make things happen. You will be responsible for such activities as improving customer engagement and nurturing, x-sell / upsell / retention propositions, product marketing, and growing digital sales channels.

This is an exciting opportunity to join a powerful team in one of the fastest-growing web hosting companies in the region (now part of a major European group!). If you have what it takes, apply today!

High-level responsibility

The VP of Growth & Revenue would work closely with the Marketing and Product Development team. Marketing would be primarily responsible for “driving volume” and the pre-purchase stages of pull channels: brand, design and copy, website storefront and SEO, SEA and PPC, and social. The VP of Growth & Revenue would be mainly responsible for “driving value” and the purchase / post-purchase of the funnel: data, website checkout, product marketing, customer nurturing and retention, x-sell and upsell. The VP of Growth & Revenue would also help drive customer acquisition in underutilised sales channels (e.g., affiliates, admin panel, telesales, customer support, and possibly account sales).

Key responsibilities

Drive the commercial strategy and execution, in line with company strategy and objectives
Boost revenue from existing bases and customer growth through strategic and tactical initiatives
Identify and pursue new business opportunities and partnerships to drive growth
Support the Product Development and Marketing teams with go-to-market product strategy and execution (incl. audience definition, positioning, CVP, USPs, pricing and distribution)
Establish performance metrics and reporting to maximise commercial effectiveness and efficiency
Map the customer journey, identify core touch points for revenue and customer satisfaction
Improve customer onboarding and post-purchase UX
Boost customer engagement, retention and satisfaction (turn customers into brand ambassadors)
Maximise customer LTV through improved portfolio offering (e.g., bundling), greater pricing sophistication, and targeted campaigns
Track customer NPS/CSAT and cooperate closely with Customer Support to improve customer satisfaction and identify / pursue potential sales opportunities (CS as a light sales channel)
Create marketing / sales reports and presentations for top management and group stakeholders
Foster a culture of high performance, accountability, and continuous improvement
Provide cross-functional leadership and assist / influence decision making from senior management and other key stakeholders in the organization

Employee perks, benefits

A friendly and informal atmosphere in a fast-growing market leader
Competitive compensation and benefits
Laptop and mobile rateplan
A great place to learn and boost your career
Possibility to work remotely or from our offices in Prague or Bratislava
Flexible working hours
25-days holiday allowance
Multisport card

Requirements for the employee

At least 10 years’ relevant commercial / marketing experience (of which at least 5 leading a team) in data-driven, e-commerce, telecommunicationsor digital-first organisations
Proven and quantifiable track record of revenue, sales, and customer growth generation
Strong understanding of commercial / marketing strategies and revenue management
Highly analytical mindset, with the ability to translate data into actionable insights
Well versed in digital performance marketing and tools, with a focus on targeted propositions
(e.g., email automation, trigger-based marketing, targeted retention)
Experience in driving revenue via multiple B2C and B2B sales channels (e.g., websites, affiliates, resellers, partners, telesales, and possibly account-based
Strong know-how of UX principles, Google Analytics (and Looker Studio), and Excel preferred
Proven leadership skills with the ability to motivate teams and foster cooperation
High energy and proactivity coupled with a can-do, positive attitude towards any work challenge
Excellent communication skills
Fluent in Slovak (or Czech) and English (written and spoken)