💚 Product Manager - Post-purchase

Remote, Hybrid
Praha
Full-time

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

We seek a dynamic and results-oriented Product Manager with focus on post-purchase at Groupon. The ideal candidate will have a deep understanding of user needs, a solid technical background, B2B SaaS experience, a passion for delivering exceptional user experiences, a deep sense of urgency, ownership, and data-driven decision-making.

💚What to expect with us?

The goal is to lead various projects and come up with ways to make things better, simpler, and more efficient.
Analyzing new opportunities and product weaknesses based on data and proposing changes to move the platform/product towards simplicity and clarity with focus on post-purchase and mobile app.
Product development to meet user satisfaction and business goals, including creating a roadmap and business cases.
Defining functionalities and new features.
Seeking new opportunities and inspiration from top players - how to scale the product, optimize, and introduce new features.
Prioritizing the best opportunities at any given moment and considering their impact compared to the effort expended.

✅Company Culture and Values:

Passion for Groupon’s mission to connect customers with local merchants.
Commitment to fostering an inclusive and diverse work environment.
Strong alignment with Groupon’s core values: Ownership & Accountability; High Performing; Transparent; Innovative; Customer Obsessed; Respect, Integrity & Inclusion.

📝Role requirements:

1) Product Strategy and Vision

Develop and communicate a clear product vision and strategy.
Align product initiatives with Groupon’s overall business goals and objectives.

2) Feature Development

Lead the ideation, technical development, and launch of innovative features that enhance the merchant experience.
Collaborate with engineering, design, and other cross-functional teams to ensure high-quality product delivery (Asana, Jira).

3) User Research and Feedback

Conduct user research and gather feedback to understand merchant needs and pain points.
Use insights to prioritize product features and improvements.

4) Roadmap and Planning

Create and maintain a detailed product roadmap, ensuring alignment with company priorities.
Manage the product lifecycle from ideation to launch, including post-launch analysis and iteration.

5) Stakeholder Management

Work closely with internal stakeholders, including sales, merchant support, and marketing, to align product development with business needs. Communicate product updates and progress to senior leadership and other key stakeholders.

💪🏼What we're looking for in you:

Experience working in a fast-paced startup environment.
Familiarity with the e-commerce industry.
Previous experience managing a team of product managers or related roles.
5+ years of product management experience, preferably in a SaaS fast-paced environment & e-commerce/start-up
Post-purchase experience and focus.
Proven track record of managing all aspects of a successful product throughout its lifecycle.
Strong technical background with a good understanding of software development processes with focus on mobile app
Proficiency in using product management tools such as Figma, Jira, Confluence, and A/B testing platforms.
Excellent data analysis skills, with the ability to derive insights from user data and analytics.
Experience with user research methodologies and usability testing.
Strong communication and interpersonal skills, with the ability to work effectively across different teams.
Excellent problem-solving skills and the ability to think strategically and creatively.
Nice to have: Bachelor’s degree in Computer Science, Engineering, Business, or a related field.

💚We look forward to hearing from you!