Community Events Manager: Emerging Markets
Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.
As a Community Events Manager, you will be the driver behind the "Local" pillar of the Make Community across our Emerging Markets. Your mission is to scale Make’s real-world presence in high-potential growth regions spanning APAC, the Middle East, and specific expansion clusters in the Nordics, Baltics, and beyond. You will act as the vital link between our digital spaces and physical meetups, ensuring that local energy translates into global online engagement.
You aren't here to personally deliver every event. You act as the strategic advisor and force multiplier—scouting high-impact markets, sourcing Ambassadors, and ensuring they have the tools and brand alignment needed to host world-class events. You execute our global strategy through others, ensuring every Make experience is consistent, high-quality, and community-led.
What you’ll do:
- Market Scouting: Research and identify high-impact tech and no-code communities to find the best environments for community events.
- Ambassador Sourcing: Identify and vet potential Ambassadors—local experts who represent Make—ensuring they align with our culture and values.
- Onboard & Enable: Train Ambassadors to use our playbooks, empowering them to host high-quality, autonomous events that meet the Make standard.
- Operational Consulting: Act as the primary advisor for Ambassadors during event planning, helping them navigate venue sourcing and logistics without doing the "heavy lifting" for them.
- Program Evolution: Execute the Ambassador Program while providing the feedback and data needed to constantly improve our global strategy and playbooks.
- Online/Offline Bridge: Ensure the energy and content from local IRL events are captured and shared back to our online community channels.
- Ambassador Advocacy: Support and motivate Ambassadors daily, keeping them energized and on-brand through clear, consistent communication.
- Logistics & Swag: Manage the distribution of community rewards and event materials to ensure Ambassadors are equipped to represent Make professionally.
- Analyze & Report: Monitor attendance, sentiment, and growth metrics to measure the program’s success and market impact.
What we are looking for:
- Experience: 3+ years in community operations or field marketing, with a specific focus on managing ambassador programs.
- Volunteer Stewardship: Proven experience in recruiting, training, and motivating community leaders to deliver high-quality results.
- Operational Rigor: Exceptional project management skills; you can manage dozens of moving parts across time zones without losing the "Make standard."
- Consultative Mindset: Strong ability to coach and advise Ambassadors through the planning process, providing expertise rather than manual labor.
- Problem-Solving: A proactive approach to troubleshooting logistics and iterating on playbooks to prevent future friction.
- Data-Organized: Comfortable using tools to track event progress and analyze performance metrics.
- Location & Travel: Europe-based with a willingness to travel for flagship events or major regional community meetups.
- Communication: Flawless English skills with the ability to build rapport and maintain brand alignment across diverse cultures.
Our typical interview process looks like this, although exact stages may vary depending on the role and team:
Application Review → Recruiter Screening → Hiring Manager Interview → Meet the Team → Challenge stage → VP check
Looking forward to your application 💜