AI Enablement Lead, Product & Engineering

🩷 About us

At PLG Group, we connect people with culture — from concerts, theatre, and festivals to exhibitions and other live events across the Czech Republic and Slovakia.

PLG Czech Republic consists of three strong local brands with a long tradition: Ticketportal has been on the scene since 2002, GoOut since 2011, and Ticketstream since 2001. Our long-term goal is to provide partners and customers with simple access to every corner of cultural and sports life. On our platforms, everyone can find an event that is just right for them and purchase tickets immediately.

Thanks to the backing of an international company and the combined know-how of three connected local teams, we have access to top-tier technological capabilities. At the same time, our philosophy remains simple: we operate openly, creatively, and close to the people who create culture every day.

💚 Your role

As an AI Enablement Lead, your mission will be to turn AI into a practical productivity engine across the company.

Rather than running isolated experiments, you will focus on identifying where AI can meaningfully improve how we build products, write software, analyze data, and make decisions — and turn those opportunities into real, repeatable workflows.

You will work closely with Product Managers, engineers, and leadership to introduce AI into everyday work. This includes areas such as product discovery, documentation, development workflows, internal knowledge systems, automation, and data-driven decision making.

A big part of the role is experimentation with purpose. You will continuously explore new AI tools, copilots, automation platforms, and agent workflows, but your goal is always the same: translate experimentation into measurable improvements in speed, efficiency, and quality.

You will design practical playbooks, templates, and internal systems that help teams use AI confidently and responsibly. Through workshops, demos, and hands-on support, you will help teams adopt new ways of working — not just understand them.

This role is not about chasing hype. It is about turning promising ideas into working solutions that help the company move faster and make better decisions.

What you’ll do:

• Own the AI enablement roadmap across the company — starting with Product, expanding into Engineering, and later scaling to other teams

• Identify high-impact AI opportunities across product discovery, research synthesis, PRD creation, roadmap planning, backlog refinement, experimentation, analytics interpretation, and internal knowledge work

• Evaluate and benchmark AI tools, copilots, agents, and automation platforms based on quality, accuracy, security, cost efficiency, and integration fit

• Build and maintain a coherent AI tool stack so teams use the right tools instead of experimenting in isolation

• Design repeatable workflows, prompt libraries, templates, and playbooks that teams can use in their day-to-day work

• Work with engineering teams on developer productivity, including coding assistants, test generation, debugging support, documentation workflows, and code review assistance

• Identify opportunities to automate repetitive work and remove friction from internal processes

• Help build internal systems and knowledge structures that make company information easier to access, use, and maintain

• Support teams in using AI for data exploration, reporting, and better decision making

• Run experiments and pilots to validate new AI tools and workflows before scaling them across the company

• Train teams through workshops, demos, playbooks, and hands-on coaching so adoption becomes practical and sustainable

• Define AI usage guardrails with Security, Legal, IT, and Data teams to ensure responsible and secure use of AI

• Track adoption and business impact through metrics such as time saved, cycle-time improvements, experiment velocity, and productivity gains

• Keep leadership informed about relevant developments in the AI ecosystem and where the company should move early vs. where it should wait

What we’re looking for:

• Strong analytical thinking — ability to break down complex problems and identify where AI can create real impact rather than chasing hype

• Hands-on experience with AI tools, LLMs, copilots, automation platforms, or agent-based workflows

• Interest in experimenting with tools such as Cursor, automation platforms (e.g. n8n), AI copilots, or similar productivity tooling

• Ability to understand how systems and code actually work, not just interact with AI through prompts

• Experience working closely with Product Managers, engineers, or cross-functional product teams

• Strong delivery mindset — you don’t just explore ideas, you turn them into working solutions that teams actually use

• Ability to run experiments quickly, evaluate results honestly, and iterate based on real outcomes

• Strong communication skills and the ability to teach others new ways of working

• Good judgment when it comes to security, privacy, and responsible use of AI tools

• Curiosity and motivation to continuously test new tools, workflows, and approaches

• Fluent communication skills in Czech and English (B2/C1) 

🩶 Benefits & Why You’ll Love Working Here

• Hybrid work after the probation period – usually 3 days in the office, up to 2 days home office (we trust teams to agree on what works)

• All benefits below from day one for HPP employees

• 25 days of holiday 

• MultiSport card – you pay 330 CZK, we cover the rest

• Edenred Flexi benefits – 10,560 CZK/year for culture, leisure, health or education

• Meal vouchers – 124 CZK per working day, paid monthly with your salary

• FreshPoint fridge with yummy ready-to-eat meals for the better price

• Fully stocked kitchen – fruit, snacks, great coffee, toasties and plenty of alternative milks

• Modern office in the centre of Prague – right by the main train station, co-working spaces included, and yes… the rooftop with breathtaking sunset views of Prague Castle

• Free or discounted tickets to selected events on our platforms (we have a Slack channel for this!)

• Coursera Plus for learning and your growth 

• Possibility of joining English classes 

• Company MacBook 

• Team life – monthly breakfasts with leaders, summer BBQs, offsites, sports, Xmas parties… and room for your ideas (seriously!)

• Open, no-bullshit communication and a high-trust culture

🤝 Recruitment process

1. Apply: Send your CV in English with a few sentences on why you’d like to join us.

2. Initial screening: A short introductory call with our People team to get to know each other, learn about your experience, and answer any initial questions about the role.

3. Interview with Head of Product: A deeper conversation with Martin, our Head of Product, where we’ll talk about your experience and how you approach AI in product teams.

4. Final interview with the team: A final meeting with Martin (Head of Product) and part of the development team. This is a chance to discuss how we work together, explore real scenarios from our environment, and make sure it’s a good fit on both sides.

5. Job offer! If it’s a match, we’ll be happy to welcome you to the team!

👋 Ready to join?

Every year, we sell over 15 million tickets to concerts, festivals, theatre, and more — and every role here helps make that happen. Be part of a team where your work truly connects people with the moments that matter.