SatisMeter
- Technologie, SaaS
SatisMeter started in early 2015 when brothers Ondrej and Jakub discovered a lack of products providing no-fuss, actionable customer feedback. Since then, SatisMeter has gained the trust of over 300 companies spread across 70 countries. This success was achieved by always closely listening to customers' needs and building a company focusing on work-life balance, open-minded culture, and a high level of personal freedom, relying on each team members' responsibility. SatisMeter is a fully remote company with a culturally diverse team.
SatisMeter is a customer feedback platform that puts NPS (or CSAT, PMF, marketing surveys, and other custom surveys) collection on autopilot. It integrates it with additional tools to make it actionable (Intercom, Slack, Segment, Zapier, or anything else).
SatisMeter's specialty are in-app surveys offering a wide range of rule targeting and event triggering options, making it possible to measure the whole customer journey. Surveys can also be integrated and sent from any email platform, shown on a public website, or installed in mobile apps. All surveys have multilingual support and can automatically switch to a user's language for a smoother experience.
Unlike other products, SatisMeter's plans are based on the customer's success (number of responses). They are otherwise all-inclusive and unlimited in every other way, providing all features and human support to every paid plan.
SatisMeter is especially popular among SaaS or other innovative companies that strive to be the best in their category and grow by understanding their customers' needs.
