Join Realpad on our mission: Make buying and selling of newly built homes an enjoyable experience. Our goal is to become a European leader in sales tools for real estate developers. With almost 200 customers, we are a leading industry player in Europe, headquartered in Prague. With our expanding customer base, we are looking for smart, customer-oriented talent to join our Prague team and ensure the retention of our existing customers.

We offer...

…an entrepreneurial journey rather than a job, in the field where the real estate meets technology, or as we usually call it - proptech. Have the flexibility to do the work like it is in the 21st century and gain extensive freedom by delivering your results. We want to trust and support you as you grow your talents. We are a young, ambitious, and goal-oriented company that values personal freedom and dedicates ourselves to the continuous improvement of both the company and ourselves. We hold high expectations for others, so we foster a strong team spirit rooted in mutual support and collaboration.

Key responsibilities of Account Executive

Retaining our customers: Ensure high customer satisfaction and long-term retention by deepening product engagement and supporting clients throughout their journey.
Boosting revenue: Proactively identify upsell opportunities and turn them into new revenue.
Relationship Management: Build and maintain strong relationships through regular check-ins, feedback loops, and a personal touch. Be the trusted point of contact and handle any escalations with care.
Ownership of customer journey: Be a true customer advocate—oversee all commercial aspects of the relationship, including pricing, payment discipline, and any exceptions or special agreements.
Value presentation: Ensure clients clearly understand the value of both current and upcoming product features to drive ongoing adoption.

We look for…

Czech or Slovak speaker with an advanced level of English (B2). You have excellent communication skills in both languages.
Full-time, on-site with flexible home office schedule and occasional travel within Czech republic and Slovakia.
Customer ambassador. You advocate for our customers within our company and excel at managing customers' expectations. This role requires previous experience in Customer Service, Customer Success, Account Management, or a related field.
Problem solver. Your main focus is understanding the customer's process and pain points. Your satisfaction comes from the value you deliver to the customer or from solving a problem for them.
Commercial mindset. You instinctively identify opportunities and know how to turn them into results.
Owner. You have a strong sense of ownership and responsibility to deliver on assigned tasks.
Open mind & Drive. You are open to taking and giving feedback to improve yourself and the company. You constantly challenge the current status quo and seek opportunities to grow and improve.
Flexibility. You are excited about fast-paced growth and can resist the stress that comes with it.

We would...

...like to hear from you!

If you are interested in this position or opportunities in the company, send us your CV and short introduction about yourself and your motivation.

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